Enjoy John DiJulius' world-renowned Secret Service Keynote. This set of 2 audio CDs plus both books, What's the Secret and Secret Service are the perfect first step for you and your team to discover your company's potential. What better way to learn from THE authority on world-class Customer service than in the comfort of your own car. Have 5-10 employees? This package is perfect for small businesses.
Get to know John:
John DiJulius, International consultant and best-selling author of Secret Service - Hidden Systems That Deliver Unforgettable Customer Service and What’s The Secret? - To Being a World Class Customer Service Organization. Works with world class companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A, and many more.
John isn’t just talking about it, he lives it, as a very successful entrepreneur of two businesses. John Robert’s Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America; and The DiJulius Group, a consulting firm focused on changing the world by creating a customer service revolution. John demonstrates how we can make our customer service our single biggest competitive advantage and make price irrelevant!